There are currently 5 ways in which we collect personal information:-
Information and service requests
- If you request information or a service via email, letter or telephone, we may need your personal details to process that request.
- There is an online facility to allow you to make comment or request particular information. The form requests you supply contact details, however you are only obliged to provide particular details if it is marked as mandatory; indicated by red text. If you do provide personal information we will use it only to process your request and, thereafter in accordance with the individual Data Protection registrations for the services provided.
- If you use the "Download or Request by Post" Online Forms in the site and request that information is sent out by post, you will have to provide a contact name and address. If you do so, a "session cookie" will be created and your contact details will be stored in a temporarily file on your computer for the duration of your visit to the site. If you then wish to request that another document be posted out to you, your contact details will already be there. You can set your computer not to accept cookies.
- To help us monitor website trends and statistics, our webserver collects visitor information such as IP address, city or country of origin, type of browser and operating system used, pages visited and duration of visit. These statistics are anonymised and we do not use this information to identify individuals.